Return and Refund Policy
Thank you for shopping at Sacred Nutrient, operated by Blackaily Global LLC. We strive to ensure you are satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
Unopened Products: We accept returns of unopened and unused products within 10 days of the date you received the product.
Condition of Return: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as you received it.
2. How to Initiate a Return
Contact Us: Please contact our Customer Service team at [Insert Contact Email or Phone Number] to initiate a return. Provide your order number and details about the product you wish to return.
Return Shipping: You are responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
3. Refunds
Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refund Criteria: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Non-refundable Items: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Incorrect Products
- Contact Us: If you receive a damaged or incorrect product, please contact us immediately at support@blackaily.com We will arrange for a replacement or refund, depending on the situation.
5. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- Email: support@sacrednutrient.com
- Address: 30 N Gould St. STE R, Sheridan, Wyoming, 82801, U.S.A